Shipping Policy

Great news, everyone can taste the flavours of the French Caribbean as we ship worldwide!

We will do all that we can to get your sauces to you as fast as we can and aim to ship all orders within 24 hours, when placed Monday – Friday 08:30 -17:30.  Orders placed after 12pm will usually be shipped on the next working day.Orders placed over the weekend may take 48 to be despatched.  Please get in touch if you would like your order prioritised.Shipping costs will be added to your order at checkout: 

  • England & Wales = £3.95 and free for orders over £30
  • Northern Ireland & Scotland = £5.95 and free for orders over £40
  • International = £10

Order Tracking

A tracking number is provided by the shipping carrier and we will update your order with the tracking information. You may be contacted directly by the shipping carrier, keeping you updated on the despatch and delivery of your order.

Out of Stock

If an item you have ordered goes out of stock, we will contact you to check if you are happy to wait for the full order to be ready or whether you would prefer a refund.Partial shipment of your order will incur additional shipping costs.

Returns, Refunds and Exchanges Policy

We do all that we can to ensure that your order reaches you intact and ready for you to use and of course, we prefer our customers to eat our sauces rather than return them! Items can not be returned if they have been opened.

How to Return an Item

Unless there is a manufacturing defect, your order must be returned in its original unopened and unused state within 14 days of purchase.Your original shipping costs will not be subject to a refund.

  1. Please email us at: including stating your order number, the reason for your return and attach your receipt as proof of purchase.
  2. We will acknowledge your request by return of email and assign you a tracking number.
  3. Post your item/s to return in protective packaging (please request proof of postage) to: 38 Granby Court, Bletchley, Milton Keynes, MK1 1NE, United Kingdom

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund.