Order Processing
All orders are prepared and dispatched from the United Kingdom within 1–2 working days (Monday–Friday, excluding public holidays).
Orders placed after 2pm may be processed the next working day.
Once dispatched, you will receive a confirmation email with tracking details.
UK Shipping
We offer:
Standard Delivery (2–4 working days)
Express Delivery (1–2 working days)
Free UK shipping on orders over £35
Shipping rates are calculated live at checkout based on weight, location, and delivery speed selected.
We work with multiple trusted courier partners through Easyship to ensure the most efficient and cost-effective delivery option for your order.
EU & International Shipping
We ship to Europe and selected international destinations.
Estimated delivery times:
EU: 3–7 working days
International: 5–15 working days
At checkout, you will see:
Real-time shipping rates
Estimated delivery times
Applicable taxes & duties
You may be offered:
• DDP (Delivered Duty Paid) – Duties & taxes are prepaid at checkout. No additional fees upon delivery. • DDU (Delivered Duty Unpaid) – Duties & taxes may be collected by your local customs authority upon delivery.
This transparent system helps avoid unexpected charges and delivery delays.
Shipping Carriers
We use a global network of professional courier services including UPS, FedEx, DHL and other international carriers depending on your location and selected service.
The most efficient carrier for your shipment is automatically selected based on speed, reliability, and destination.
Tracking
All orders include tracking.
Tracking details are provided once your parcel has been collected by the courier. Please allow up to 24 hours for tracking updates to become active.
Packaging & Protection
FULL FEAST sauces are packaged securely using protective materials to minimise the risk of breakage during transit.
If your order arrives damaged:
Contact us within 48 hours of delivery
Provide clear photos of the packaging and products
We will assess the issue and resolve it promptly.
Customs & Import Regulations
For international shipments, customs procedures vary by country.
When DDP is selected, duties and taxes are prepaid at checkout.
When DDU is selected, any customs fees are the responsibility of the recipient.
We are not responsible for delays caused by customs clearance processes.
Incorrect Address
Please ensure your shipping information is accurate before completing your purchase.
We cannot be responsible for delays, failed delivery attempts, or additional charges resulting from incorrect address details.